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Exploring the relationship between multiple team membership and team performance: The role of social networks and collaborative technology

机译：探索多个团队成员与团队绩效之间的关系：社交网络和协作技术的作用

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摘要

Firms devoted to research and development and innovative activities intensively use teams to carry out knowledge intensive work and increasingly ask their employees to be engaged in multiple teams (e.g., R&D project teams) simultaneously. The literature has extensively investigated the antecedents of single teams performance, but has largely overlooked the effects of multiple team membership (MTM), i.e., the participation of a focal team's members in multiple teams simultaneously, on the focal team outcomes. In this paper we examine the relationships between team performance, MTM, the use of collaborative technologies (instant messaging), and work-place social networks (external advice receiving). The data collected in the R&D unit of an Italian company support the existence of an inverted U-shaped relationship between MTM and team performance such that teams whose members are engaged simultaneously in few or many teams experience lower performance. We found that receiving advice from external sources moderated this relationship. When MTM is low or high, external advice receiving has a positive effect, while at intermediate levels of MTM it has a negative effect. Finally, the average use of instant messaging in the team also moderated the relationship such that at low levels of MTM, R&D teams whose members use instant messaging intensively attain higher performance while at high levels of MTM an intense use of instant messaging is associated with lower team performance. We conclude with a discussion of theoretical and practical implications for innovative firms engaged in multitasking work scenarios.
机译：致力于研发和创新活动的公司密集使用团队来进行知识密集型工作，并越来越多地要求其雇员同时参与多个团队（例如，研发项目团队）。文献已经广泛研究了单支团队绩效的前因，但是在很大程度上忽略了多支团队成员资格（MTM）的影响，即一支支队成员同时参与多个团队对支队成果的影响。在本文中，我们研究了团队绩效，MTM，协作技术的使用（即时消息传递）和工作场所社交网络（接收外部建议）之间的关系。一家意大利公司的R＆D部门收集的数据支持MTM与团队绩效之间存在倒U型关系，因此，同时参与几个或多个团队的团队的绩效较低。我们发现，从外部来源获得建议可以缓和这种关系。当MTM低或高时，外部建议的接收会产生积极的影响，而在MTM的中间水平时，它会产生负面影响。最后，团队中即时消息的平均使用还缓解了这种关系，使得在MTM较低的级别上，其成员频繁使用即时消息的R＆D团队可以获得较高的性能，而在MTM较高的级别上，频繁使用即时消息却导致较低的关联。团队绩效。最后，我们讨论了从事多任务工作方案的创新型公司的理论和实践意义。

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  • 来源
    《Research policy》 |2015年第4期|911-924|共14页
  • 作者

    Fabiola Bertolotti; Elisa Mattarelli; Matteo Vignoli; Diego Maria Macri;

  • 作者单位

    Department of Sciences and Methods for Engineering, University of Modena and Reggio Emilia Via Amendola 2, Padiglione Morselli, 42122 Reggio Emilia, Italy;

    Department of Sciences and Methods for Engineering, University of Modena and Reggio Emilia Via Amendola 2, Padiglione Morselli, 42122 Reggio Emilia, Italy;

    Department of Sciences and Methods for Engineering, University of Modena and Reggio Emilia Via Amendola 2, Padiglione Morselli, 42122 Reggio Emilia, Italy;

    Department of Sciences and Methods for Engineering, University of Modena and Reggio Emilia Via Amendola 2, Padiglione Morselli, 42122 Reggio Emilia, Italy;

  • 收录信息 美国《科学引文索引》(SCI);美国《工程索引》(EI);
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    Multiple team membership (MTM); RD team performance; Social networks; External advice receiving; Collaborative technologies; Instant messaging;

    机译：多个团队成员（MTM）;研发团队绩效;社交网络;接受外部建议;协作技术;即时通讯;

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