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首页> 外文期刊>Services Marketing Quarterly >Confucian Dynamism, Affective Commitment, Need for Achievement, and Service Quality: A Study on Property Managers in Hong Kong
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Confucian Dynamism, Affective Commitment, Need for Achievement, and Service Quality: A Study on Property Managers in Hong Kong

机译：儒家活力，情感承诺，成就需要和服务质量：香港物业经理研究

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This article focuses on Confucian dynamism, affective commitment to the organization, and need for achievement in relation to service quality. Participants were 94 property managers in Hong Kong. The findings reveal that affective commitment partially mediates the relationship between Confucian dynamism and service quality, and that need for achievement moderates the indirect effect of Confucian dynamism on service quality via affective commitment. Specifically, the strength of the positive relationship between affective commitment and service quality decreases as need for achievement increases. The article discusses the theoretical and practical implications of the findings and the limitations of the study.View full textDownload full textKEYWORDSaffective commitment, confucian dynamism, need for achievement, service qualityRelated var addthis_config = { ui_cobrand: "Taylor & Francis Online", services_compact: "citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more", pubid: "ra-4dff56cd6bb1830b" }; Add to shortlist Link Permalink http://dx.doi.org/10.1080/15332969.2011.606763
机译：本文关注于儒家的活力，对组织的情感承诺以及与服务质量相关的成就需要。参加者有94名香港物业经理。研究结果表明，情感承诺在一定程度上介导了儒家活力与服务质量之间的关系，而成就感的需求通过情感承诺减轻了儒家活力对服务质量的间接影响。具体而言，随着对成就的需求增加，情感承诺与服务质量之间的正向关系强度会降低。本文讨论了研究结果的理论和实践意义以及研究的局限性。查看全文下载全文关键词坚定的承诺，儒家的活力，成就的需要，服务质量相关var addthis_config = {ui_cobrand：“泰勒和弗朗西斯在线”，servicescompact：“ citeulike，netvibes，twitter，technorati，美味，linkedin，facebook，stumbleupon，digg，google，更多”，发布：“ ra-4dff56cd6bb1830b”};添加到候选列表链接永久链接http://dx.doi.org/10.1080/15332969.2011.606763

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