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Gender and Job Role Congruence: A Field Study of Trust in Labor Mediators

机译：性别与工作角色的一致性：对劳动调解员信任的实地研究

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摘要

The extent to which individuals are seen as fulfilling their social roles is related to the extent they are seen as successful in that role. Using social role theory, the congruence of job roles and gender roles was examined among labor mediators, a profession requiring both agentic and communal characteristics. A total of 362 employees and employers involved in a workplace dispute that went to governmental mediation were recruited in Quebec, Canada. Regression analyses assessed how impartiality and empathy contributed to parties’ trust in their mediators for male and female mediators. Comparisons of regression structures suggest that perceptions of gender incongruent job characteristics were better predictors of trust in the mediator than gender congruent characteristics. Theoretical and applied implications are discussed.
机译：个体被视为履行其社会角色的程度与他们被视为在该角色中取得成功的程度有关。使用社会角色理论，研究了劳动调解员中工作角色和性别角色的一致性，该职业需要同时具有代理和社区特征。在加拿大魁北克，总共招募了362名雇员和雇主，这些雇员和雇主参与了由政府调解的工作场所纠纷。回归分析评估了公正和同理心如何促进当事方对男性和女性调解员对其调解员的信任。回归结构的比较表明，与性别相称的特征相比，性别不相称的工作特征的感知是对中介者信任的更好预测指标。理论和应用意义进行了讨论。

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