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首页> 外文期刊>Software, IET >Critical challenges in managing offshore software development outsourcing contract from vendors' perspectives
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Critical challenges in managing offshore software development outsourcing contract from vendors' perspectives

机译：从供应商的角度来看管理离岸软件开发外包合同的关键挑战

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Offshore software development outsourcing (OSDO) is a Global Software Engineering paradigm for developing high quality software at low cost in low-wage countries; where client organisation contracts out all or part of software development activities to vendor organisation. The vendor organisation provides the agreed software development work in return for remuneration. The objective of the research is to identify critical challenges faced by vendor organisations in management and execution of OSDO contract, and to analyse the identified challenges based on the variables such as time/year and organisational size. The authors have used systematic literature review for the identification of the challenges in OSDO contract. They have identified that 15 challenges faced by vendors in OSDO contract. Amongst these, nine challenges were marked as critical challenges. They have further analysed the identified challenges based on different variables such as organisational size, time and correlation analysis.Vendor organisations should concentrate on addressing the identified critical challenges such as ‘lack of project management’, ‘poor monitoring system’, ‘lack of outsourcing relationship management’, ‘cultural and linguistic issues’, ‘non-competitive price’, ‘intellectual property rights (IPR) and regulatory issues’, ‘failure to manage end-user expectation’, ‘lack of negotiation strategies’ and ‘unforeseen contingencies’ for successful outcome of OSDO contract.
机译：离岸软件开发外包（OSDO）是一种全球软件工程范式，用于在低薪国家以低成本开发高质量的软件；客户组织将全部或部分软件开发活动外包给供应商组织的地方。供应商组织提供商定的软件开发工作以换取报酬。该研究的目的是确定供应商组织在OSDO合同的管理和执行中面临的关键挑战，并根据时间/年份和组织规模等变量来分析已识别的挑战。作者使用系统的文献综述来确定OSDO合同中的挑战。他们确定了OSDO合同中供应商面临的15个挑战。其中，九项挑战被标记为关键挑战。他们根据不同的变量（如组织规模，时间和相关性分析）进一步分析了已确定的挑战。供应商组织应集中精力应对已确定的关键挑战，例如``项目管理不足''，``监控系统不良''，``缺少外包''关系管理”，“文化和语言问题”，“非竞争性价格”，“知识产权（IPR）和监管问题”，“无法管理最终用户期望”，“缺乏谈判策略”和“不可预见的突发事件” '以获得OSDO合同的成功结果。

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