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Drivers, inhibitors and the future of co-operative financial institutions: A Delphi study on South African perspective

机译:驱动因素,阻碍因素和合作金融机构的未来:Delphi对南非观点的研究

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摘要

This study investigates the performance drivers and inhibitors in South Africa's Co-operative Financial Institutions (CFIs) by employing a hybrid Delphi-SWOT study. Issues generated by 36 experts over four rounds of questionnaires, suggest that the sector is suffering more from internal than external inhibitors. From the 22 future developments identified by these experts, six growth strategies within the control or influence of management were drawn in the areas of technology, people, marketing, culture shift, environmental and policy interventions. The study presents a CFI performance ecosystem based on identifying key drivers, inhibitors and strategies to achieve high-performance growth.
机译:这项研究通过采用混合Delphi-SWOT研究,研究了南非合作金融机构(CFI)的绩效驱动因素和抑制因素。由36位专家在四轮问卷调查中得出的问题表明,该行业受内部因素的影响要大于外部障碍。从这些专家确定的22个未来发展中,在技术,人员,营销,文化转变,环境和政策干预等领域中,制定了六种在管理控制或影响范围内的增长策略。这项研究提出了一个CFI绩效生态系统,它基于确定实现高性能增长的关键驱动因素,阻碍因素和策略。

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