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Does Web 2.0 utilisation lead to knowledge quality, improvisational creativity, compositional creativity, and innovation in small and medium-sized enterprises? A sense-making perspective

机译:Web 2.0的使用是否会导致中小企业的知识质量,即兴创造力,组合创造力和创新能力?感官透视

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A few attempts were made to investigate how sense making is triggered through Web 2.0 utilisation and how it enables the accomplishment of key organisational outcomes. The objective of this research is to examine the structural relationship between Web 2.0 utilisation, knowledge quality (KQ) aspects, improvisational creativity, compositional creativity, and small and medium-sized enterprises (SMEs) innovativeness in an emerging market - Malaysia. Built upon sense-making theory, this study proposes that sense making is a progression of four formative constructs. Empirical analyses are based on a sample from SMEs' top management (N=358, response rate=21%) using partial least squares approach. The findings indicate that Web 2.0 utilisation influences business entities' sense-making activities in the way they realise the intrinsic value of knowledge and take action to apply the organisational knowledge. These sense-making activities are conducive to improvisational and compositional creativity of SMEs as well. Contributions, managerial implications, and limitations are discussed.
机译:进行了一些尝试来研究如何通过Web 2.0的使用来触发明智的决策,以及它如何使关键的组织成果得以实现。这项研究的目的是研究新兴市场(马来西亚)中Web 2.0利用,知识质量(KQ)方面,即兴创造力,组合创造力和中小型企业(SME)创新性之间的结构关系。这项研究建立在感官创造理论的基础上,提出感官创造是四种形成构想的发展。实证分析是基于使用偏最小二乘方法从中小型企业高层管理人员中抽取的样本(N = 358,响应率= 21%)。研究结果表明,Web 2.0的使用会以其实现知识的内在价值并采取行动来应用组织知识的方式影响业务实体的理性活动。这些感性活动也有利于中小企业的即兴创作和组合创作。讨论了贡献,管理意义和局限性。

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