We developed a free open-source platform Ushahiti that allows people to report incidents they witness. Their reports are added to an online map that rapidly becomes a source for information neglected by media and governments.rnWatching Ushahidi in use after disasters like the Haitian earthquake has shown that in a crisis, the barriers of complacency and cultural indifference break down. It is at this moment that the crowd is the most powerful. Once the crisis is over, though, apathy breaks up this cohesion.
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