There was a lot of talk about the potential opportunities for operators adopting a smart enabler strategy, but actual implementation has been thin on ground. We expect this to change in 2010.rnOperators are in a difficult position as they are under pressure to move quickly but at the same time have to have the right framework to make a success of the smart enabler role. There is a tendency to think of it as some sort of tweak to an operator's existing way of doing business but this is absolutely not the case. Implementing a smart enabler strategy involves profound changes, some of which will be painful, and not all operators will be able to make the transition.
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