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首页> 外文期刊>Telecommunications Americas >Brix Networks' BrixCare Self-Service: Taking the VoIP Quality Test
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Brix Networks' BrixCare Self-Service: Taking the VoIP Quality Test

机译：Brix Networks的BrixCare自助服务：参加VoIP质量测试

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摘要

Targeting top customer concerns, Brix Networks has announced a VoIP quality measurement and reporting application designed to help any service provider cut subscriber acquisition and supports costs. The package, called BrixCare Self-Service, measures VoIP quality from the customer premises and enables providers to launch, operate and assure their residential and business broadband voice services profitably, while increasing customer satisfaction and loyalty. "BrixCare Self-Service helps cut customer support costs, allows providers to have successful services with a pre-qualified pool of customers, and lets them differentiate their offerings based on quality, and not just price," said George Hamilton, senior research analyst at Yankee Group.
机译：针对最高客户的担忧，Brix Networks宣布了VoIP质量测量和报告应用程序，旨在帮助任何服务提供商减少订户获取并支持成本。该软件包称为BrixCare自助服务，可测量客户场所的VoIP质量，并使提供商能够以有利可图的方式启动，运营和确保其住宅和企业宽带语音服务，同时提高客户满意度和忠诚度。 “ BrixCare自助服务有助于降低客户支持成本，使提供商能够通过合格的客户群获得成功的服务，并让他们根据质量而不仅仅是价格来区分其产品，”高级研究分析师George Hamilton说。扬基集团。

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