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Residential energy contracts and the 28 day rule

机译：住宅能源合同和28天规则

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摘要

What measures are needed to protect customers when a utility market is first opened to competition? In the UK, residential (domestic) customers must be able to terminate energy contracts at 28 days' notice. This rule was introduced as a transitional protection for customers and for competition. However, the regulatory justification for the rule seems to have evolved over time. Removing the rule could have a number of advantages, including the development of fixed-price fixed-term contracts. The advantages of retaining the rule are questionable. In other retail sectors there is no regulatory concern or requirement of this kind. UK electricity suppliers have begun to offer capped prices for specified periods of time, suggesting that there is a growing customer demand for this. Fixed-price fixed-term contracts are a common form of competition in Scandinavia. The 28 day rule no longer seems necessary to protect customers and is more likely to distort than to protect competition. In retrospect, it would have been preferable not to introduce the rule in the first place.
机译：当公用事业市场首次开放竞争时，需要采取哪些措施来保护客户？在英国，住宅（家庭）客户必须能够在28天通知后终止能源合同。引入此规则是为了为客户和竞争提供过渡保护。但是，该规则的监管依据似乎随着时间而发展。删除规则可能具有许多优势，包括开发固定价格的固定期限合同。保留规则的优点值得怀疑。在其他零售部门中，没有此类监管问题或要求。英国电力供应商已开始在指定时期内提供上限价格，这表明客户对此的需求正在增长。固定价格的固定期限合同是斯堪的纳维亚半岛的一种常见竞争形式。 28天规则似乎不再需要保护客户，而且更可能扭曲而不是保护竞争。回想起来，最好不要首先引入该规则。

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