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首页> 外文期刊>VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations >A New Deal for NPO Governance and Management: Implications for Volunteers Using Psychological Contract Theory
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A New Deal for NPO Governance and Management: Implications for Volunteers Using Psychological Contract Theory

机译：NPO治理和管理的新策略：使用心理契约理论对志愿者的启示

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摘要

Two major evolutions have been reported to occur in the nonprofit sector during the past decades. Both the nature of nonprofit organizations (NPOs) and of volunteering style are changing. While this creates challenges for NPO governance and management, little is known about the process or the outcomes of these two developments. We propose a two-dimensional conceptual model to explain how the aforementioned evolutions influence the attitudes and behavior of volunteers, based on psychological contract theory. More specifically, we posit that both evolutions create tensions in volunteers’ psychological contracts that could lead to contract breach. We formulate twelve propositions on the nature of this psychological contract breach and the resulting attitudes and behavior of volunteers. Finally, we offer some possible solutions that NPO boards and managers can apply to cope with these challenges.
机译：据报道，在过去的几十年中，非营利部门发生了两个重大变化。非营利组织（NPO）的性质和志愿服务方式都在发生变化。虽然这给非营利组织的治理和管理带来了挑战，但对这两个发展的过程或结果知之甚少。基于心理契约理论，我们提出了一个二维概念模型来解释上述进化如何影响志愿者的态度和行为。更具体地说，我们认为这两种演变都会在志愿者的心理契约中造成紧张，这可能会导致契约违约。我们针对这种心理契约违约的性质以及由此产生的志愿者态度和行为制定了十二个命题。最后，我们提供一些可能的解决方案，NPO董事会和经理可以应用这些解决方案来应对这些挑战。

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