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Design, development and validation of a workplace cyberbullying measure, the WCM

机译:设计,开发和验证工作场所网络欺凌措施,WCM

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摘要

Cyberbullying research is beginning to expand from its roots in the youth context into the organizational realm. However, a lack of psychometrically sound scales that capture the diverse features of technological communication has hindered workplace cyberbullying research. The purpose of this study was to develop a valid and reliable measure to assess cyberbullying across various communication technologies and disparate working populations. Three separate studies, involving a total of 944 respondents from different work settings, were conducted to establish a 17-item workplace cyberbullying measure (the WCM). In Study 1, descriptions of workplace cyberbullying behaviours were collected and converted into measurement items. The factor structure and reliability of the scale were examined during Study 2. Further validation of the WCM was established in Study three by assessing correlations with a wide range of variables. Regression analysis demonstrated that the measure explained significant incremental variance in emotional exhaustion over and above existing harassment constructs. Justification for developing the WCM rather than adapting existing measures is presented, along with implications for research and practice.
机译:网络欺凌研究开始从其在青年时代的根源扩展到组织领域。但是,缺乏能够从心理上衡量的声音量表来捕捉技术交流的各种特征,这阻碍了工作场所的网络欺凌研究。这项研究的目的是开发一种有效且可靠的措施,以评估跨各种通信技术和不同工作人群的网络欺凌行为。进行了三项单独的研究,涉及来自不同工作场所的944名受访者,以建立17个项目的工作场所网络欺凌措施(WCM)。在研究1中,收集了关于工作场所网络欺凌行为的描述,并将其转换为测量项目。在研究2中检查了量表的因素结构和可靠性。在研究3中,通过评估与各种变量之间的相关性,进一步确定了WCM。回归分析表明,该措施解释了在现有骚扰构造之上和之上的情绪疲惫的显着增量变化。提出了开发WCM而不是调整现有措施的理由,以及对研究和实践的启示。

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