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Illegitimate tasks as a source of work stress

机译:非法任务是工作压力的来源

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Illegitimate tasks represent a task-level stressor derived from role and justice theories within the framework of "Stress-as-Offense-to-Self" (SOS; Semmer, Jacobshagen, Meier, & Elfering, 2007). Tasks are illegitimate if they violate norms about what an employee can properly be expected to do, because they are perceived as unnecessary or unreasonable; they imply a threat to one's professional identity. We report three studies testing associations between illegitimate tasks and well-being/strain. In two cross-sectional studies, illegitimate tasks predicted low self-esteem, feelings of resentment towards one's organization and burnout, controlling for role conflict, distributive injustice and social stressors in Study 1, and for distributive and procedural/interactional justice in Study 2. In Study 3, illegitimate tasks predicted two strain variables (feelings of resentment towards one's organization and irritability) over a period of two months, controlling for initial values of strain. Results confirm the unique contribution of illegitimate tasks to well-being and strain, beyond the effects of other predictors. Moreover, Study 3 demonstrated that illegitimate tasks predicted strain, rather than being predicted by it. We therefore conclude that illegitimate tasks represent an aspect of job design that deserves more attention, both in research and in decisions about task assignments.
机译:不合法的任务表示在“压力自攻”框架内从角色和正义理论衍生的任务级压力源(SOS; Semmer,Jacobshagen,Meier和Elfering,2007年)。如果任务违反了关于员工应有的正确工作规范,则它们是非法的,因为它们被认为是不必要的或不合理的;它们暗示着对个人职业身份的威胁。我们报告了三项研究,测试了非法任务与幸福感/压力之间的关联。在两项横断面研究中,在研究1中,不合法的任务预测了自卑,对组织和倦怠的不满情绪,控制角色冲突,分配不公和社会压力,以及研究2中的分配和程序/互动正义。在研究3中,非法任务预测了两个月内两个应变变量(对组织的不满和烦躁的感觉),控制了应变的初始值。结果证实了非法任务对幸福感和压力的独特贡献,超出了其他预测因素的影响。此外,研究3表明,非法任务预示着压力,而不是预言。因此,我们得出结论,在研究和关于任务分配的决策中,非法任务代表了工作设计的一个方面,值得更多关注。

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