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Lew Bullion

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Residential gas customers in the U.S. who became eligible to buy gas from non-utility suppliers did not exercise their option in any great numbers during 1999, according to AGA figures. While the number of residential gas customers with a "choice" option increased by one million to 26 million in 1999 (out of the nation's 57 million households with gas service) only about 20 percent chose an alternate supplier says AGA. Volumes traveling under a customer option represented about 5 percent of total residential volumes in 1999.Why the apparent reluctance to embrace choice? Apparently most household customers are satisfied with the service and prices from their local distributor.

机译：根据AGA的数据，在1999年，有资格从非公用事业供应商处购买天然气的美国居民用气客户并未大量行使选择权。 AGA表示，虽然具有“选择”选项的住宅用气客户数量在1999年增加了100万，增至2600万（在全国5700万有供气服务的家庭中），但只有约20％的人选择了替代供应商。根据客户选择的出行量占1999年住宅总成交量的5％。为什么显然不愿意接受选择呢？显然，大多数家庭客户对他们当地经销商的服务和价格感到满意。

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《Pipe Line & Gas Industry》 |2001年第8期|共1页
作者
Lew Bullion;
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正文语种 eng
中图分类管道运输;管道运输;石油、天然气工业;
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