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Reaching emergency medical services providers: is one survey mode better than another?

机译:到达紧急医疗服务提供者:一种调查模式是否比另一种更好?

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OBJECTIVES: To determine which mode of completing a survey yields the highest response rate among emergency medical services (EMS) providers, examine rural and urban differences, and determine the completeness of questions by mode of response. METHODS: A random sample of EMS providers was mailed one of the following: 1) a paper survey, with instructions to return it via the enclosed self-addressed, stamped envelope; 2) a letter, with instructions to complete the survey at the provided URL (Web address); or 3) a paper survey with a self-addressed, stamped envelope and a URL, with the option of choosing the mode of response. We compared response rates based on the three different modes. We conducted analysis of the number of skipped multiple-choice and open-ended questions by mode and content analysis of the open-ended questions. RESULTS: The paper-only option resulted in the highest response rate (40.4%, p = 0.003) compared with the response rates from Web-only and choice of mode. Overall, rural EMS providers responded at a higher rate than urban EMS providers (40.3% vs. 31.6%, respectively [p = 0.0002]). Web respondents were more likely to complete all the open-ended questions (p = 0.003). Almost a fourth (22.8%) of the paper respondents skipped multiple-choice questions. There was a pattern of more complete responses for open-ended questions among the Web-based participants, but this was not significant (p = 0.17). CONCLUSION: EMS providers seem to prefer a more traditional mode (paper) when responding to a survey. Rural providers are more likely to respond. Mode of response influences the number of skipped questions but does not impact the quality of open-ended answers.
机译:目的:要确定完成调查的哪种方式在紧急医疗服务(EMS)提供者中产生最高的答复率,检查城乡差异,并根据答复方式确定问题的完整性。方法:通过以下方式邮寄了随机提供的EMS提供者样本:1)纸质调查,并有说明通过随附的自带地址的加盖邮票的信封将其退回; 2)一封信,其中包含在提供的URL(Web地址)上完成调查的说明;或3)带有个人回信,盖章信封和URL的纸质调查,可以选择答复方式。我们根据三种不同模式比较了响应率。我们通过对开放式问题的模式和内容分析,对跳过的多项选择题和开放式问题的数量进行了分析。结果:与仅Web和模式选择的响应率相比,仅纸张选项的响应率最高(40.4%,p = 0.003)。总体而言,农村EMS提供者的响应率高于城市EMS提供者(分别为40.3%和31.6%[p = 0.0002])。网络受访者更有可能完成所有开放式问题(p = 0.003)。几乎四分之一(22.8%)的纸质受访者跳过了多项选择题。在基于Web的参与者中,对于开放式问题有较完整的回答模式,但这并不重要(p = 0.17)。结论:EMS调查员在回答调查问卷时似乎更偏爱传统模式(纸质)。农村服务提供者更有可能做出回应。回答方式会影响跳过的问题的数量,但不会影响开放式答案的质量。

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