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Meeting the complex needs of the health care team: identification of nurse-team communication practices perceived to enhance patient outcomes.

机译:满足卫生保健团队的复杂需求:确定被认为可以提高患者预后的护士团队沟通实践。

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摘要

Nurses occupy a central position in today's increasingly collaborative health care teams that place a premium on quality patient care. In this study we examined critical team processes and identified specific nurse-team communication practices that were perceived by team members to enhance patient outcomes. Fifty patient-care team members were interviewed to uncover forms of nurse communication perceived to improve team performance. Using a grounded theory approach and constant comparative analysis, study findings reveal two critical processes nurses contribute to as the most central and consistent members of the health care team: ensuring quality decisions and promoting a synergistic team. Moreover, the findings reveal 15 specific nurse-team communication practices that comprise these processes, and thereby are theorized to improve patient outcomes.
机译:在当今日益协作的医疗团队中,护士占据着中心位置,这些团队对优质的患者护理给予了高度重视。在这项研究中,我们检查了关键的团队流程,并确定了团队成员认为可以提高患者预后的特定护士团队沟通实践。采访了五十名患者护理团队成员,以发现被认为可以改善团队绩效的护士沟通形式。使用扎根的理论方法和不断的比较分析,研究结果揭示了护士作为医疗团队最核心,最一致的成员所做出的两个关键过程:确保质量决策和促进协同团队。此外,研究结果揭示了构成这些过程的15种具体的护士团队沟通实践,因此可以从理论上改进患者的结局。

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