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Communicative conduct in commercial medicine: initial consultations between plastic surgeons and prospective clients.

机译:商业医学中的沟通行为:整形外科医生与潜在客户之间的初步咨询。

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摘要

In this study, I investigated naturally occurring medical interaction in commercial medicine. Drawing on 30+ hours of videotaped data and 9 months of fieldwork in a cosmetic surgery clinic, this analysis focuses on how plastic surgeons interact with patients who seek to alter their bodily appearance. The ethnographically informed discourse analysis reveals how plastic surgeons manage multiple and competing interactive demands. Specifically, I describe plastic surgeons' key strategies for meeting both health-related and institutional goals. In the conclusion, I reflect on the communication challenges that medical professionals and patients face when consumerism and medicine meet.
机译:在这项研究中,我研究了商业医学中自然发生的医学相互作用。利用整容外科诊所30多个小时的录像数据和9个月的现场工作,此分析重点关注整形外科医生如何与寻求改变其身体外观的患者进行互动。人种学方面的话语分析揭示了整形外科医生如何处理多重且相互竞争的互动需求。具体来说,我描述了整形外科医生既要实现与健康相关的目标又要实现机构目标的关键策略。最后,我回顾了消费主义和医学相遇时医疗专业人员和患者面临的沟通挑战。

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