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Lean healthcare and quality management: The experience of ThedaCare

机译:精益医疗保健和质量管理:ThedaCare的经验

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摘要

Lean is a set of principles and a quality improvement ideology developed by the Toyota Motor Company. Though lean methodology has been applied in manufacturing the present article illustrates how it has been effective in effective in healthcare. The article reports how lean transformation at ThedaCare, an integrated healthcare delivery system in Wisconsin with five hospitals and 27 physician clinics, improved not only quality but also every aspect of the patient experience while delivering improved quality, lower cost, and improved staff morale. (1 ref.)
机译:精益是丰田汽车公司开发的一套原则和质量改进思想。尽管精益方法已应用于制造中,但本文说明了精益方法在医疗保健方面的有效性。这篇文章报道了威斯康星州拥有五家医院和27个医师诊所的集成式医疗交付系统ThedaCare的精益转型如何不仅改善了质量,而且改善了患者体验的各个方面,同时提高了质量,降低了成本并提高了员工士气。 (1参考)

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