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Quality function deployment modeling to enhance industrialized building system adoption in housing projects

机译:质量功能部署模型可增强住宅项目中工业化建筑系统的采用

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摘要

Industrialized building system (IBS) is widely used in construction industry especially housing sector, but has been reported to cause delays, low quality, and inappropriate consumer orientation. There has been considerable reduction in the use of IBS in the Malaysia mainly due to availability of cheap foreign labor that out-weighs the benefits of the adoption of IBS. Also contractor's lack of awareness of customer needs caused this situation. Hence it is necessary to develop a quality tool for achieving the competitive advantage by infusing quality and customer needs in the project while applying IBS. Quality function deployment (QFD) is an appropriate modeling methodology for serving this purpose since it considers voice of the customers fully. QFD uses mathematical analysis a number of matrices that captures the quality requirements and customer needs without compromising both of them as well as by quantifying quality and establishing priorities. This paper develops a general QFD model that can enhance adoption of IBS in housing projects such that the model can support future government policy in monitoring and managing IBS use in construction results. (36 refs.)
机译:工业化建筑系统(IBS)已广泛用于建筑行业,尤其​​是房屋领域,但据报道会导致延迟,质量低下和不正确的消费者导向。在马来西亚,IBS的使用已大大减少,这主要是因为可获得廉价的外国劳动力,其价值超过了采用IBS的收益。承包商对客户需求的意识不足也导致了这种情况。因此,有必要开发一种质量工具,以便在应用IBS时通过在项目中注入质量和客户需求来获得竞争优势。质量功能部署(QFD)是用于此目的的合适建模方法,因为它充分考虑了客户的声音。 QFD使用数学分析方法对许多矩阵进行分析,这些矩阵可以捕获质量需求和客户需求,而不会同时损害它们以及量化质量和确定优先级。本文开发了一个通用的QFD模型,该模型可以增强IBS在住房项目中的采用,从而该模型可以支持未来的政府政策,以监督和管理IBS在建筑结果中的使用。 (36参考)

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