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Sell! Sell! Sell! A Few Tips for Up-Selling Your Next Replacement Job

机译:卖!卖!卖!向上销售下一份更换工作的一些技巧

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摘要

Let's discuss buying and selling replacement insulating glass (IG) units. As a glass shop, you buy these when you get a call from a customer with a broken or fogged unit. You generally have to visit the customer to get exact measurements, confirm glass type or tint and often you put some temporary glazing in. This is where a glass shop may sell up, and really improve the sale. First, figure out why the glass needs to be replaced (Duh!). Perhaps a kid threw a baseball through the window, leaving a perfect hole. Your first thought may be to replace this annealed unit with exactly the same annealed unit. But if you take a minute with the customer, and explain the advantage of tempered glass, you very well may sell the more expensive unit-and do your customer a favor. Maybe, for example, they have three windows facing the backyard, and this has happened before ... so suggest replacing all three with tempered. This has the customer's attention.
机译:让我们讨论购买和出售替换中空玻璃(IG)单元。在一家玻璃店中,当您收到设备破损或起雾的客户的电话时,便会购买这些产品。通常,您必须拜访客户以获取准确的尺寸,确定玻璃的类型或色泽,并且经常放入一些临时玻璃窗。这是玻璃店可以卖出并真正改善销售的地方。首先,弄清楚为什么需要更换玻璃杯(Du!)。也许一个孩子从窗户扔了一个棒球,留下了一个完美的洞。您首先想到的是用完全相同的退火单元替换该退火单元。但是,如果您与客户花费一分钟的时间,并说明钢化玻璃的优势,那么您很可能会出售价格更高的产品,从而对您的客户有所帮助。例如,也许他们有三个面向后院的窗户,而这在以前就发生过,所以建议用钢化玻璃代替全部三个。这引起了客户的注意。

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