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首页> 外文期刊>The American Journal of Surgery >Trauma patients: I can't get no (patient) satisfaction?
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Trauma patients: I can't get no (patient) satisfaction?

机译:创伤患者:我无法获得(患者)满意吗?

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摘要

Background: The Centers for Medicare and Medicaid Services (CMS) provides financial incentives to hospitals based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction survey. This data is made publicly available on their website to be utilized by patients and insurers. Hospitals are profoundly interested in identifying patient populations that negatively contribute to overall patient satisfaction scores. Hospitals consider trauma patients "high risk" from a HCAHPS perspective, but there is no data to inform this opinion. The purpose of this study is to evaluate trauma patient satisfaction scores and their impact on overall patient satisfaction.
机译:背景:医疗保险和医疗补助服务中心(CMS)根据医院对医疗保健提供者和系统的消费者评估(HCAHPS)患者满意度调查,向医院提供经济奖励。该数据在其网站上公开可用,供患者和保险公司使用。医院对识别对总体患者满意度得分有负面影响的患者群体非常感兴趣。从HCAHPS的角度来看,医院将创伤患者视为“高风险”,但尚无数据可告知该观点。本研究的目的是评估创伤患者的满意度得分及其对总体患者满意度的影响。

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