Collaborative E-business is being promoted as the next wave of information technology (IT). This is a welcome development as it demonstrates how IT can deliver benefits to businesses in a supply chain context. The focus for business is now on delivering productivity benefits in a "win-win situation for all participants in areas such as procurement, supply chain management and order fulfilment. This involves a complex set of challenges which vendors and end-users alike are coming to terms with. Chief among these is securing a high level of participation from small-to-medium sized enterprises (SMEs) in corporate E-business initiatives. Without this level of participation, E-business initiatives will not deliver the full productivity benefits on offer.
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