Feasibility of a multi-institution collaborative to improve patient-nurse relationship quality.

Duffy JR; Brewer BB

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Feasibility of a multi-institution collaborative to improve patient-nurse relationship quality.

机译：开展多机构合作以提高患者与护士之间关系质量的可行性。

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OBJECTIVE: The objective of the study was to assess the feasibility of a multi-institution quality improvement collaborative to improve patient-nurse relationship quality. BACKGROUND: Patient-nurse relationships provide the foundation for nursing services and are linked to patient outcomes. Measuring the quality of these relationships is important for ongoing practice changes. METHODS: A prospective evaluation approach was used. Patients from 12 hospitals in 4 distinct areas of the United States comprised the sample. RESULTS: All 12 hospitals submitted patient data on a quarterly basis, yielding a reliable database for performance improvement. The Caring Assessment Tool (CAT) performed well, and individual hospitals used the results to improve their performance. Inconsistencies in labeling, differing sample sizes, and administrative burden limited the results. CONCLUSIONS: Adult patients were willing to provide feedback about their care during hospitalization and multiple institutions successfully participated in the project. An electronic version of the CAT with real-time analysis would decrease burden and provide more timely and accurate results for actionable practice changes.

机译：目的：本研究的目的是评估一项多机构质量改进协作以提高患者-护士关系质量的可行性。背景：病人与护士的关系为护理服务奠定了基础，并与病人的病情联系在一起。衡量这些关系的质量对于不断进行的实践更改很重要。方法：采用前瞻性评估方法。来自美国4个不同地区的12家医院的患者包括样本。结果：所有12家医院均按季度提交患者数据，从而为性能改善提供了可靠的数据库。贴心评估工具（CAT）表现良好，各个医院都使用该结果来改善其性能。标签不一致，样本量不同以及管理负担限制了结果。结论：成年患者愿意在住院期间提供有关其护理的反馈，并且有多家机构成功地参与了该项目。带有实时分析的CAT的电子版本将减轻负担，并为可操作的实践更改提供更及时，更准确的结果。

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《The Journal of nursing administration》 |2011年第2期|共6页
作者
Duffy JR; Brewer BB;
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正文语种 eng
中图分类护理学;
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Feasibility of a multi-institution collaborative to improve patient-nurse relationship quality.

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