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Document Delivery in Academic Fee-Based Information Services

机译：学术费用信息服务中的文档传递

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摘要

Academic libraries traditionally provide document delivery services to the campus-based community. Academic fee-based information services accept document requests from corporate, industrial, and professional clients who are willing to pay for a value-added service that includes rush handling, delivery to a third party, or locating an item with a vague citation. The Purdue University Libraries' Technical Information Service (TIS) has grown into a successful venture by developing staff with specialized skills to identify, locate, obtain, and distribute increasingly difficult document orders with short turnaround times. There are advantages to the parent academic library, especially the Interlibrary Loan (ILL) unit, in having a fee-based service to which time-consuming, unusual or expensive requests can be referred. With the potential to increase these advantages comes the need to define clearly the respective roles of these units.
机译：传统上，高校图书馆向校园社区提供文档交付服务。基于学术费用的信息服务接受愿意为增值服务付费的公司，工业和专业客户的文档请求，这些服务包括仓促处理，交付给第三方或使用含糊的引用查找项目。普渡大学图书馆的技术信息服务（TIS）通过发展具有专业技能的人员，以快速的识别，定位，获取和分发日益困难的文档订单，已发展成为一家成功的企业。母校图书馆，特别是馆际互借（ILL）单位，具有收费服务，可以参考耗时，异常或昂贵的请求，因此具有很多优势。具有增加这些优势的潜力，因此需要明确定义这些部门的各自作用。

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