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Search Deterrence

机译:搜索威慑

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摘要

We study sales techniques which discourage consumer search by making it harder or more expensive to return to buy after a search for alternatives. It is unilaterally profitable for a seller to deter search under mild conditions, but sellers can suffer when all do so. When a seller cannot commit to its policy, it exploits the inference that those consumers who try to buy later have no good alternative, and in many cases the outcome is as if the seller must make an exploding offer. Search deterrence results in sub-optimal matching of products to consumers and often raises the price consumers pay.
机译:我们研究了销售技巧,这些技巧会导致消费者在寻找替代品之后更难或更昂贵地购买商品,从而阻碍了消费者的搜索。卖方在温和的条件下阻止搜索是单方面有利可图的,但卖方在这样做时会遭受损失。当卖方无法履行其政策时,它会得出这样的推论,即那些后来尝试购买的消费者没有很好的选择,而且在许多情况下,结果似乎是卖方必须提出爆炸性报价。搜索威慑导致产品与消费者的匹配度不佳,并经常提高消费者支付的价格。

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