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Business excellence model for supply chain management

机译：供应链管理的卓越业务模型

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Supply chain management (SGM) has been increasingly adopted by companies worldwide so as to utilize better their supply chain activities for competitive advantages. This paper reviews the relationships between total quality management (TQM) and SCM and concludes that existing SCM models have inadequacies which can be enriched by TQM principles and concepts. The authors selected Kanji's Business Excellence model, which uses TQM principles and concepts to help companies achieve business excellence, to fulfil the inadequacies of the existing SCM models and to create a new structured model for SCM. The model was tested with the data using the supply chain activities of 139 companies iii Hong Kong. The results support that the structured model provides a good fit for the supply chain activities. Business excellence indices, which can be obtained for companies' SCM, tan be further developed based on this new model.
机译：供应链管理（SGM）已被世界各地的公司越来越多地采用，以便更好地利用其供应链活动来获得竞争优势。本文回顾了全面质量管理（TQM）与SCM之间的关系，并得出结论，现有的SCM模型存在不足之处，可以通过TQM原理和概念加以充实。作者选择了汉字的业务卓越模型，该模型使用TQM原理和概念来帮助公司实现业务卓越，弥补现有SCM模型的不足并为SCM创建新的结构化模型。使用香港139家公司的供应链活动对模型进行了数据检验。结果证明结构化模型非常适合供应链活动。可以基于此新模型进一步开发可从公司的SCM获得的卓越业务指标。

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