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Matatu: A Case Study of the Core Segment of the Public Transport Market of Kampala, Uganda

机译：Matatu：以乌干达坎帕拉公共交通市场的核心细分为例

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摘要

In Uganda, public transport is provided by a four-tiered public transport system, with the Matatu (usually Toyota cabin-transporters of 1990s make) as its backbone, providing the widest, densest and cheapest connectivity. The article shares findings of a survey on perceptions, profiles and aspirations of drivers/conductors/stage personnel and of passengers. They show that entering a career within the Matatu business opens choices and promises inclusion into a relatively strong social network. For passengers, the Matatu offers a cost-effective opportunity to commute to places of work, transport goods and connect with business partners. The findings also point to limitations of the current public transport system, with emphasis on lacking client care, e.g. fare cheating by conductors. There is a need to better understand the dynamics of urban transport systems against the background of expanding urbanization in low-income countries. This article has attempted to contribute to that need.
机译：在乌干达，公共交通由四层公共交通系统提供，其中以Matatu（通常是1990年代的丰田客舱运输车）为骨干，提供了最广泛，最密集和最便宜的连通性。这篇文章分享了对驾驶员/指挥/舞台人员和乘客的看法，概况和愿望的调查结果。他们表明，进入Matatu业务内的职业打开了选择，并有望被纳入相对强大的社交网络中。对于乘客而言，Matatu提供了一个具有成本效益的机会，可以上下班去工作地点，运输货物并与业务合作伙伴联系。调查结果还指出了当前公共交通系统的局限性，强调缺乏客户照顾，例如：售票员骗车费。在低收入国家不断扩大的城市化背景下，有必要更好地了解城市交通系统的动态。本文试图满足这一需求。

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