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首页> 外文期刊>The International journal of pharmacy practice >Utilisation of community pharmacists by the general public in Malaysia
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Utilisation of community pharmacists by the general public in Malaysia

机译：马来西亚民众对社区药剂师的利用

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Objectives The study was conducted to assess how the general public in the Klang Valley, Malaysia, utilised community pharmacists. Methods This was a prospective observational study which documented interactions between community pharmacists and their customers. A researcher was stationed in 10 participating community pharmacies around the Klang Valley to observe and record all the interactions, using a structured data-collection form. Keys findings Interactions between 1914 customers and the pharmacists of the 10 community pharmacies were recorded. A total of 2199 requests were made by these customers. The main types of request were for medications by brand name (32.2%), advice on minor health problems (25.9%) and for health supplements (11.7%). Only 65 prescriptions were received by the community pharmacies; that is, fewer than two prescriptions per pharmacy per day. The pharmacists provided counselling for only 54.4% of the requests where a medication or health supplement was dispensed. Counselling by pharmacist was significantly associated with the type of request (P < 0.001). Conclusions The main reason for the general public to visit a community pharmacy in Malaysia was to purchase a particular medication. Few prescriptions were filled at community pharmacies in Malaysia, indicating the under-utilisation of community pharmacists as a safety net for prescribed medications in primary care.
机译：目的进行该研究以评估马来西亚巴生谷地区的公众如何利用社区药剂师。方法这是一项前瞻性观察研究，记录了社区药剂师与其客户之间的相互作用。一名研究人员在巴生谷附近的10家参与社区药房驻扎，以使用结构化的数据收集表来观察和记录所有互动。关键发现记录了1914年客户与10家社区药房的药剂师之间的互动。这些客户总共提出了2199个请求。要求的主要类型是按品牌名称的药物（占32.2％），关于轻微健康问题的建议（占25.9％）和对健康保健品的需求（占11.7％）。社区药房仅收到65张处方;也就是说，每个药房每天少于两个处方。在分配了药物或健康补充剂的要求中，药剂师仅提供了咨询的54.4％。药剂师的咨询与要求的类型显着相关（P <0.001）。结论普通民众访问马来西亚社区药房的主要原因是购买某种药物。马来西亚的社区药店很少开出处方，这表明社区药师没有充分利用初级保健中处方药的安全网。

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