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首页> 外文期刊>The International journal of pharmacy practice >Measuring dispensary workload: a comparison of the event recording and direct time techniques.
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Measuring dispensary workload: a comparison of the event recording and direct time techniques.

机译：测量分配工作量：事件记录和直接时间技术的比较。

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OBJECTIVES: To compare dispensary workload, determined using the Welsh benchmarking event recording technique and the direct time technique, at two district general UK National Health Service hospitals within different university local health Boards (hospital A--manual dispensing system; hospital B--automated dispensing system). METHODS: Data on dispensary workload were collected, over a period of 6 weeks (hospital A: 8 May-18 June 2007; hospital B: 1 October-11 November 2007), by a non-participant observer using two simultaneous methods of workload measurement: direct time and event recording. Direct time technique involved timing each task involved in dispensing a sample of prescriptions from receipt to issue of dispensed medicines to patients. Welsh benchmarking event recording involved continuously logging staff activities that deviated from the dispensary rota on a data collection form to enable calculation of total staff time involved in dispensing activities. Data on number of items dispensed were obtained from the pharmacy computer system and also by manual counting of prescription items. The mean dispensary workloads were calculated as the number of items dispensed per person per hour. Two-sample t-tests were used to compare dispensary workload measurements determined using direct time and event recording technique reported by each individual hospital. Mean workloads for hospitals A and B were compared using a two-sample t-test. Statistical significance was taken as P
机译：目的：比较使用威尔士基准事件记录技术和直接时间技术确定的药房工作量，该药房工作在不同大学本地卫生委员会内的两家地区普通英国国家卫生服务医院（医院A-手动分配系统;医院B-自动化点胶系统）。方法：由非参与者观察员使用两种同时进行的工作量测量方法，在6周内（医院A：2007年5月8日至6月18日;医院B：2007年10月1日至11月11日）收集有关分配工作量的数据：直接记录时间和事件。实时技术涉及对从签发到分发给患者的分发处方样品的每个任务进行计时。威尔士基准事件记录涉及在数据收集表单上连续记录偏离药房轮值的员工活动，从而能够计算出参与配药活动的员工总时间。从药房计算机系统以及通过手动计算处方项目获得分配的项目数数据。平均分配工作量计算为每人每小时分配的项目数。使用两个样本的t检验来比较各医院使用直接时间和事件记录技术确定的药房工作量测量结果。使用两个样本的t检验比较了医院A和B的平均工作量。统计学意义为P

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