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Audit of medicines-related calls to NHS 24

机译:审核与NHS相关的药品相关电话24

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摘要

The handling of medicines-related calls within NHS 24, Scotland's national telephone triage and advice service, had been identified for detailed investigation to understand the nature and types of medicines-related call received. An investigational audit was undertaken to define the volume of calls handled that had a significant pharmaceutical aspect.
机译:已确定在苏格兰国家电话分类和咨询服务NHS 24中处理与药品有关的呼叫,以进行详细调查,以了解所收到与药品有关的呼叫的性质和类型。进行了一项调查性审核,以定义涉及药品方面的已处理呼叫数量。

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