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首页> 外文期刊>The International journal of pharmacy practice >A description of patients presenting with minor illness in community pharmacies in southern Chile
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A description of patients presenting with minor illness in community pharmacies in southern Chile

机译：智利南部社区药房中有轻微疾病的患者描述

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摘要

Objective To describe the characteristics of patients presenting with minor illness in community pharmacies in southern Chile. Setting The study was carried out in three community pharmacies belonging to a major chain in the south of Chile, during eight consecutive days in each pharmacy between June and July 2003. Method A questionnaire was designed and completed, by a pharmacy student, who observed patients suffering from any of the eight symptoms or conditions of nasal congestion, cough, dys-menorrhoea, head lice, diarrhoea, constipation, heartburn and acne, attending the sample community pharmacies during the observation period. Key findings A total of 678 presentations was registered, the patients were mainly female (64.9%) and adults (68.8%). In almost half (46.2%) of the presentations, the patients sought help for the symptom of cough. The sex of the patients was associated with the condition presented, but not the kind of attention sought. Females, more frequently than males (44.8% versus 32.4%), came to the pharmacy on behalf of another person. In a majority of the consultations (57.5%), the patient sought a recommendation on how to deal with his/her health problem, rather than asking for a product by name. The pharmacist carried out the service personally in only 2.4% of the cases and the patients were referred to a physician in less than 1 % of the cases. The reason most frequently indicated (38.2%) by the individuals who sought help for their health problems was prompt attention. Conclusion An average of 28 patients daily sought help for one of the target conditions and in almost half of the cases this was for the symptom of cough. A cause of concern is the very low frequencies with which patients were attended to by the pharmacist or referred to a physician, leaving the choice of treatment in the hands of the pharmacy assistant or the patient.
机译：目的描述智利南部社区药房中患有小病的患者的特征。设置该研究是在2003年6月至2003年7月期间在智利南部一家主要连锁店的三个社区药房中进行的，连续八天。方法由一名药房学生设计并完成了调查表，观察了患者患有鼻塞，咳嗽，痛经，头虱，腹泻，便秘，烧心和痤疮的八种症状或状况中的任何一种，并在观察期内到样本社区药房就诊。主要发现共登记了678份报告，患者主要为女性（64.9％）和成人（68.8％）。在几乎一半（46.2％）的症状中，患者寻求咳嗽症状的帮助。患者的性别与所呈现的状况有关，但与寻求关注的方式无关。女性比男性多（44.8％对32.4％），他们代表另一个人来药房。在大多数咨询中（57.5％），患者寻求有关如何解决其健康问题的建议，而不是索要产品。药剂师仅在2.4％的病例中亲自进行服务，而在不到1％的病例中将患者转诊给医生。寻求健康帮助的人最经常指出的原因（38.2％）是即时关注。结论每天平均有28名患者寻求针对一种目标病症的帮助，而在几乎一半的病例中，这是针对咳嗽症状的。一个令人担忧的原因是，药剂师或转诊医师照顾病人的频率非常低，而治疗的选择权则由药剂师或病人掌握。

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