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Workload pressure among recently qualified pharmacists: an exploratory study of intentions to leave the profession

机译:最近合格的药剂师的工作压力:对离开该行业的意图的探索性研究

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Objectives To explore the reasons why recently qualified pharmacists had chosen to follow non-standard career paths, or were thinking of doing so.Methods Participants in a nationwide longitudinal cohort study examining pharmacy careers who were either working in non-standard roles (i.e. not primarily employed in community, primary care or hospital pharmacy), or who had expressed a likelihood of leaving the profession in the near future, were invited to participate in a follow-up qualitative study. After pilot work to inform the design of a semi-structured interview schedule 12 telephone interviews were conducted with pharmacists who had qualified within the last 5 years.Key findings Regardless of the sector in which these early career pharmacists had gained work experience, there was a common occurrence of workload pressures influencing career decisions. Pressures in community pharmacy were often related to the need to meet certain targets in a business environment. Community pharmacists also bemoaned a lack of resources, such as support staff, which often meant that their day-to-day routines became monotonous and unfulfilling. A feeling of being undervalued and underutilised was the main concern voiced by all pharmacists and represented the views of those with experience of working in both the community and hospital sectors. This situation arose because participants felt that they had been highly trained to deliver new pharmaceutical services yet the opportunities to use their skills did not materialise, partly due to the nature of their workloads.Conclusions Early career pharmacists can become disillusioned because the pressure to perform routine tasks often results in a lack of time to provide new pharmaceutical services. Increased job satisfaction levels are seen when more opportunities for clinical input are afforded to pharmacists. This could be achieved through the use of clear guidelines on staffing levels and, more importantly, the provision of adequate support staff.
机译:目的探讨为什么最近合格的药剂师选择遵循非标准职业道路或正在考虑这样做的原因。方法一项全国纵向队列研究的参与者研究了从事非标准角色(即主要不是受邀参加社区,初级保健或医院药房工作的人,或者表示有可能在不久的将来离开该行业的人,被邀请参加后续的定性研究。在为制定半结构化面试时间表而进行的试点工作之后,对最近5年内合格的药剂师进行了12次电话面试。主要发现无论这些早期职业药剂师在哪个领域获得了工作经验,都有工作压力经常发生,影响职业决策。社区药房的压力通常与在业务环境中实现某些目标的需求有关。社区药剂师还抱怨缺乏资源,例如支持人员,这通常意味着他们的日常工作变得单调乏味且无法满足要求。一种被低估和利用不足的感觉是所有药剂师的主要关切,代表了在社区和医院工作过的经验者的观点。之所以出现这种情况,是因为参与者认为他们已经接受了提供新药服务的训练有素,但使用技能的机会并未实现,部分原因是工作量的性质。结论早期职业药剂师可能会因为执行常规工作的压力而幻灭任务常常导致缺乏时间来提供新的药物服务。当给药剂师更多的临床投入机会时,工作满意度就会提高。这可以通过使用关于人员配备水平的明确指导方针,更重要的是,提供足够的支持人员来实现。

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