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Robotics in ecommerce logistics

机译：电子商务物流中的机器人

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Logistics has been the bottleneck in ecommerce, creating problems such as slow and/or wrong deliveries, lost packages, damaged goods and incorrect packing. Automation extends capacities and capabilities as justified by the vast volume of online orders. An automated storage and retrieval system (ASRS) can deliver high efficiency but may be limited in flexibility when it comes to dealing with order disparities in size, shape, weight, volume and mechanical properties. The ASRS may not offer adequate scalability to adapt to growth and cope with increased seasonal demands, or deal with facility breakdowns and carry out technical maintenance. Robotics promises to strike a balance between efficiency, scalability and flexibility. This paper addresses two broad questions: (1) How can robotics create a radical paradigm shift in ecommerce logistics automation systems? (2) Who should be responsible for investing in robotic ecommerce logistics facilities and how should the benefits be shared among key stakeholders? The first question is discussed through recent industrial developments in using mobile robots to achieve robotic picking methods including goods to picker/person (G2P), goods to robot (G2R), robot to goods (R2G), and through the bold concepts of robotic grid warehousing and cellular warehousing (CW). The second question is discussed by extending the emerging concept of the Product Service System (PSS) to propose a Logistics Automation Service System (LASS) business model where stakeholders focus on their own core competencies while complementing each other's expertise and sharing risks and benefits.
机译：物流一直是电子商务的瓶颈，造成诸如交货缓慢和/或交货错误，包裹丢失，货物损坏和包装错误等问题。大量的在线订单证明自动化可以扩展能力。自动存储和检索系统（ASRS）可以提供高效率，但在处理尺寸，形状，重量，体积和机械性能方面的订单差异时，灵活性可能会受到限制。 ASRS可能无法提供足够的可伸缩性来适应增长并应对不断增长的季节性需求，或者无法处理设施故障和进行技术维护。机器人技术有望在效率，可扩展性和灵活性之间取得平衡。本文解决了两个广泛的问题：（1）机器人技术如何在电子商务物流自动化系统中产生根本的范式转变？ （2）谁应该负责投资机器人电子商务物流设施，以及如何在主要利益相关者之间分享收益？通过使用移动机器人实现机器人拣选方法的最新工业发展，讨论了第一个问题，这些方法包括货物到拣货员/人员（G2P），货物到机器人（G2R），机器人到货物（R2G），以及机器人网格的大胆概念。仓库和蜂窝仓库（CW）。通过扩展新兴的产品服务系统（PSS）概念以提出物流自动化服务系统（LASS）业务模型来讨论第二个问题，在该模型中，利益相关者专注于自己的核心竞争力，同时彼此互补，并分享风险和利益。

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