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首页> 外文期刊>WSEAS Transactions on Business and Economics >Evaluating Firm Performance with Balanced Scorecard and Data Envelopment Analysis
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Evaluating Firm Performance with Balanced Scorecard and Data Envelopment Analysis

机译:用平衡计分卡和数据包络分析评估公司绩效

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摘要

The evaluation of firm performance is very important for a firm since it is associated with the determination of corporate strategy, operating performance, and managerial compensation. This study aims to propose a complete framework for evaluating firm performance with the application of balanced scorecard (BSC) and data envelopment analysis (DEA). We first construct a measurable BSC indicator to examine the causal relationship between balanced scorecard and firm performance. The BSC indicator and its four components are shown to be critical corporate resources, thus leading to a significantly positive impact on firm performance. The DEA method, the Malmquist productivity index (MPI), and the Boston Consulting Group's (BCG) matrix model are then included in the framework to investigate industrial operational efficiency. The main contributions of the study are that it shows empirical evidence for the positive association between BSC and firm performance and that it provides a complete framework for evaluating firm performance by integrating the BSC, the DEA, and the BCG matrix model. More importantly, this framework sheds light on managerial implications regarding how a firm could improve its operational efficiency via the application of the BCG matrix model.
机译:对公司绩效的评估对公司而言非常重要,因为它与确定公司战略,运营绩效和管理人员薪酬相关。这项研究旨在提出一个完整的框架,通过平衡计分卡(BSC)和数据包络分析(DEA)的应用来评估公司的绩效。我们首先构建一个可衡量的BSC指标,以研究平衡计分卡与企业绩效之间的因果关系。 BSC指标及其四个组成部分被证明是重要的公司资源,因此对公司绩效产生了显着的积极影响。然后,将DEA方法,Malmquist生产率指数(MPI)和Boston Consulting Group的(BCG)矩阵模型包括在框架中,以研究工业运营效率。该研究的主要贡献在于,它为BSC与公司绩效之间的正相关提供了经验证据,并且通过集成BSC,DEA和BCG矩阵模型为评估公司绩效提供了完整的框架。更重要的是,该框架为公司如何通过应用BCG矩阵模型提高运营效率提供了管理上的启示。

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