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Perceptions of work in humanitarian assistance: interviews with returning Swedish health professionals.

机译:对人道主义援助工作的看法:对返回瑞典的卫生专业人员的采访。

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摘要

Health personnel volunteering for humanitarian assistance assignments work in increasingly dangerous situations and increasingly complex roles. A qualitative analysis of interviews with returning Swedish aid workers, who collectively had been on 74 missions in 32 different countries, revealed that they felt positive about their contribution, but experienced high levels of stress and frustration. They were also surprised and inadequately prepared for tasks that fell outside their professional health care training, including ones demanding pedagogic and management skills. The volunteers perceived their success on humanitarian assistance assignments as being affected not only by their own professional competence and special preparatory training, but also by many other factors. In particular, recruiting organizations could improve volunteer performance by accepting only experienced professionals, requiring special preparatory training, clarifying the exact nature of the work, and providing better support during the assignment. Further analysis of humanitarian assistance as a complex and dynamic system involving multiple 'actors' could lead to improved understanding and better performance.
机译:自愿参加人道主义援助任务的卫生人员在越来越危险的情况下和越来越复杂的角色中工作。对返回瑞典援助人员的访谈进行的定性分析表明,他们对自己的贡献持积极态度,但经历了很大的压力和挫败感,这些瑞典救援人员在32个不同国家中共执行了74次任务。他们还感到惊讶和准备不足,无法完成专业医疗培训之外的任务,包括要求具有教学和管理技能的任务。志愿者认为,他们在人道主义援助任务上的成功不仅受到自身专业能力和特殊准备培训的影响,还受到许多其他因素的影响。特别是,招募组织可以通过只接受有经验的专业人员,需要特殊的预备培训,澄清工作的确切性质以及在任务期间提供更好的支持来提高志愿者的绩效。将人道主义援助作为一个涉及多个“行为者”的复杂而动态的系统进行进一步分析,可能会增进了解并提高绩效。

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