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首页> 外文期刊>Journal of advanced nursing >STAMP: components of observable behaviour that indicate potential for patient violence in emergency departments.
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STAMP: components of observable behaviour that indicate potential for patient violence in emergency departments.

机译:标记:可观察到的行为的组成部分,指示急诊室中可能发生患者暴力行为。

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AIM: This paper is the report of a study to explicate the components of observable behaviour that indicate a potential for violence in patients, their family and friends when presenting at an emergency department. BACKGROUND: Violence towards nurses is a contemporary, multifaceted problem for the healthcare workforce globally. International literature identifies emergency departments as having high levels of violence. METHOD: A mixed method case study design was adopted, and data were collected by means of 290 hours of participant observation, 16 semi-structured interviews and 13 informal field interviews over a 5-month period in 2005. Thematic analysis of textual data was undertaken using NVivo2. Frequency counts were developed from the numerical data. FINDINGS: Five distinctive elements of observable behaviour indicating potential for violence in patients, their families and friends were identified. These elements can be conceptualized as a potential nursing violence assessment framework and described through the acronym STAMP: Staring and eye contact, Tone and volume of voice, Anxiety, Mumbling and Pacing. CONCLUSION: Staring and eye contact, Tone and volume of voice, Anxiety, Mumbling and Pacing provides a useful, practical nursing violence assessment framework to assist nurses to quickly identify patients, families and friends who have a potential for violence.
机译:目的:本文是一项研究报告,旨在阐明可观察到的行为的组成部分,这些行为表明患者,家人和朋友在急诊室就诊时可能发生暴力。背景:对护士的暴力行为是全球医疗保健人员当前面临的多方面问题。国际文献将急诊部门定为暴力高发地区。方法:采用混合方法案例研究设计,在2005年的5个月中,通过290个小时的参与者观察,16次半结构化访谈和13次非正式实地访谈收集了数据。对文本数据进行了主题分析使用NVivo2。频率计数是从数字数据中得出的。结果:确定了可观察到的行为的五个独特要素,这些要素表明了患者,其家人和朋友可能遭受暴力侵害。可以将这些要素概念化为潜在的护理暴力评估框架,并通过首字母缩写STAMP进行描述:凝视和目光接触,语气和语音音量,焦虑,喃喃自语和起搏。结论:凝视和目光接触,语气和声音大小,焦虑,喃喃自语和起搏提供了一个有用的,实用的护理暴力评估框架,可帮助护士快速识别出可能发生暴力的患者,家人和朋友。

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