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Innovation Implementation in the Public Sector: An Integration of Institutional and Collective Dynamics

机译:公共部门的创新实施:制度与集体动力的整合

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摘要

The present study integrates institutional factors and employee-based collective processes as predictors of 2 key implementation outcomes: implementation effectiveness and innovation effectiveness (Klein, Conn, & Sorra, 2001). Specifically, the authors proposed that institutional factors shape employees' collective implementation efficacy and innovation acceptance. The authors further hypothesized that these employee-based collective processes mediate the effects of institutional factors on implementation outcomes. This integrative framework was examined in the context of 47 agencies and ministries of the Korean Government that were implementing a process innovation called E-Government. Three-wave longitudinal data were collected from 60 external experts and 1,732 government employees. The results reveal the importance of management support for collective implementation efficacy, which affected employees' collective acceptance of the innovation. As hypothesized, these collective employee dynamics mediated the effects of institutional enablers on successful implementation as well as the amount of long-term benefit that accrued to the agencies and ministries.
机译:本研究整合了制度因素和基于员工的集体过程,作为两个关键实施成果的预测指标:实施有效性和创新有效性(Klein,Conn和Sorra,2001)。具体而言,作者提出制度因素决定着员工的集体实施效能和创新接受度。作者进一步假设,这些基于员工的集体过程介导了制度因素对实施结果的影响。在韩国政府的47个机构和部委正在实施称为电子政务的流程创新的背景下,对这一综合框架进行了审查。从60位外部专家和1,732位政府雇员那里收集了三波纵向数据。结果表明,管理支持对于集体实施有效性的重要性,这影响了员工对创新的集体接受度。如假设的那样,这些集体的员工动态调节了机构推动者对成功实施的影响,以及中介机构和政府部门应得的长期利益。

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