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Fostering Team Creativity: Perspective Taking as Key to Unlocking Diversity's Potential

机译:培养团队创造力:以视角为释放多样性潜力的关键

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摘要

Despite the clear importance of team creativity for organizations, the conditions that foster it are not very well understood. Even though diversity, especially diversity of perspectives and knowledge, is frequently argued to stimulate higher creativity in teams, empirical findings on this relationship remain inconsistent. We have developed a theoretical model in which the effect of a team's diversity on its creativity is moderated by the degree to which team members engage in perspective taking. We propose that perspective taking helps realize the creative benefits of diversity of perspectives by fostering information elaboration. Results of a laboratory experiment support the hypothesized interaction between diversity and perspective taking on team creativity. Diverse teams performed more creatively than homogeneous teams when they engaged in perspective taking, but not when they were not instructed to take their team members' perspectives. Team information elaboration was found to mediate this moderated effect and was associated with a stronger indirect effect than mere information sharing or task conflict. Our results point to perspective taking as an important mechanism to unlock diversity's potential for team creativity.
机译:尽管团队创造力对组织非常重要,但培养创造力的条件还不是很清楚。尽管经常争辩说多样性(尤其是观点和知识的多样性)可以激发团队更高的创造力,但关于这种关系的经验发现仍然不一致。我们已经开发了一种理论模型,其中团队成员参与观点采择的程度可以缓解团队多样性对其创造力的影响。我们认为,通过促进信息阐述,观点获取有助于实现观点多样性的创造效益。实验室实验的结果支持假设多样性和观点对团队创造力的影响。当进行观点收集时,多样化的团队比同类团队更具创造力,但是当没有被要求接受团队成员的观点时,多样化的团队则表现不佳。研究发现,团队信息的细化可以调节这种适度的效果,并且与单纯的信息共享或任务冲突相比,具有更强的间接效果。我们的研究结果表明,将观点视为释放多样性创造团队潜力的重要机制。

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