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首页> 外文期刊>Journal of Enterprise Information Management >Understanding the impact of cloud-based services adoption on organizational flexibility: An exploratory study
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Understanding the impact of cloud-based services adoption on organizational flexibility: An exploratory study

机译：了解基于云的服务的采用对组织灵活性的影响：一项探索性研究

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Purpose - The purpose of this paper is to explore the factors that drive the adoption of cloud-based services and further understand the impact of this adoption on the organizational flexibility. This study presents information technology executive's perspective and discovers new constructs of organizational flexibility that can be achieved due to the adoption of cloud-based services, which is the main contribution of this paper. Design/methodology/approach - This study uses in-depth interview approach. Total 21 Indian cases were studied by interacting with respondents having similar profiles (i.e. CIOs, CTOs, technology heads, and systems managers). Based on the literature review a semi-structured questionnaire was prepared and administered through in-depth interviews. Findings - Analysis of data reveals that cloud-based services provide relative advantage in terms of scalability, accessibility, and on-demand deployment of services within no time. Easy to use interface, experience, and expertise of the cloud service provider as well as support from top management plays important role in the cloud adoption decision. Further the study also identifies that no matter which model of cloud-based services (software-as-a-service (SaaS), platform-as-a-service (PaaS), or infrastructure-as-a-service (IaaS)) is used; cloud-based services' adoption impacts organizational flexibility, which can be divided into four categories, namely, economic flexibility, process flexibility, performance flexibility, and market flexibility. Research limitations/implications - This is an exploratory study conducted through in-depth interviews hence the results can further be verified through a quantitative research. The study does not explore negative factors that may discourage adoption of cloud-based services. Though two factors vendor lock-in and security emerged as a concern very prominently in the in-depth interviews but this issue can further be explored in detail. Originality/value - This study bridge the gap in the research by identifying the factors that drive the adoption of cloud-based services in different forms (SaaS, PaaS, and IaaS) as well exploring the impact of cloud adoption on the organizational flexibility in case of Indian organizations.
机译：目的-本文的目的是探讨推动采用基于云的服务的因素，并进一步了解这种采用对组织灵活性的影响。这项研究提出了信息技术主管的观点，并发现了由于采用基于云的服务而可以实现的组织灵活性的新结构，这是本文的主要贡献。设计/方法/方法-本研究使用深度访谈方法。通过与具有类似特征的受访者（即CIO，CTO，技术负责人和系统经理）进行互动，研究了总共21例印度案例。根据文献综述，准备了半结构化问卷并通过深度访谈进行管理。调查结果-数据分析表明，基于云的服务可在可伸缩性，可访问性和按需服务的即时部署方面提供相对优势。云服务提供商易于使用的界面，经验和专业知识以及高层管理人员的支持在云采用决策中起着重要作用。进一步的研究还发现，无论哪种模式的基于云的服务（软件即服务（SaaS），平台即服务（PaaS）或基础架构即服务（IaaS））用来;云服务的采用会影响组织的灵活性，可以将其分为四类，即经济灵活性，流程灵活性，性能灵活性和市场灵活性。研究的局限性/含义-这是一项通过深入访谈进行的探索性研究，因此可以通过定量研究进一步验证结果。该研究并未探讨可能阻碍采用基于云的服务的负面因素。尽管在深度访谈中非常明显地出现了供应商锁定和安全性这两个因素，但是可以进一步详细探讨此问题。独创性/价值-这项研究通过确定驱动采用不同形式（SaaS，PaaS和IaaS）的基于云的服务的因素，并探讨云采用对组织灵活性的影响，从而弥合了研究的差距。印度组织。

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