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Why do patients seek an alternative channel? The effects of unmet needs on patients' health-related Internet use.

机译:为什么患者寻求替代途径?需求未满足对患者健康相关的互联网使用的影响。

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摘要

Breast cancer is the most common form of cancer found among women in the United States. During the course of the illness, women diagnosed with breast cancer need information and support to cope with the illness. To understand what leads women with breast cancer to consult the Internet for health-related information, we examined how unmet needs-needs that have not been satisfied-in regards to information and emotional support determine patterns of cancer patients' health-related Internet use. Using data collected from 122 women diagnosed with breast cancer, we found that the higher the unmet need for information was, the more likely individuals were to spend time in specialized health information. Likewise, the higher the unmet need for emotional support was, the more likely individuals were to spend time in social support services such as discussion groups. Implications for future research on unmet needs and the use of the Internet were discussed.
机译:乳腺癌是美国女性中最常见的癌症形式。在疾病过程中,被诊断患有乳腺癌的妇女需要信息和支持来应对这种疾病。为了了解导致乳腺癌的女性如何向互联网咨询有关健康的信息,我们研究了在信息和情感支持方面未满足的需求未得到满足的情况如何决定癌症患者与健康有关的互联网使用的方式。使用从122位被诊断出患有乳腺癌的女性中收集的数据,我们发现,对信息的未满足需求越高,个人花在专门健康信息上的可能性就越大。同样,对情感支持的需求未得到满足的程度越高,个人花更多时间在社交支持服务(例如讨论组)上的可能性就越大。讨论了未满足需求和Internet使用对未来研究的影响。

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