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Unstructured Knowledge Transfer in ICT Teams

机译:ICT团队中的非结构化知识转移

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This paper investigates how unstructured knowledge transfer is managed in ICT teams. In this context, unstructured knowledge refers to knowledge that is not supported by organisational strategy or any formal structure due to its ad hoc and versatile nature. The research utilises empirical material produced for use by the organisation, thus offering a realistic picture of transferring knowledge. Before knowledge management can be supported, it is necessary to understand how it is transferred and externalised in teams. To increase required understanding, this qualitative research investigated how team members in practice utilised knowledge that was created in the team, and how they attempted to support each other to benefit from existing knowledge. In the analysis, three frameworks were used, namely SECI, CIP and ba.
机译:本文研究了ICT团队如何管理非结构化知识转移。在这种情况下,非结构化知识是指由于其临时性和通用性而不受组织策略或任何正式结构支持的知识。该研究利用了组织所使用的经验材料,从而提供了传递知识的真实图片。在可以支持知识管理之前,必须了解如何在团队中进行知识转移和外部化。为了增加必要的理解,这项定性研究调查了团队成员在实践中如何利用团队中创建的知识,以及他们如何尝试互相支持以从现有知识中受益。在分析中,使用了三个框架,即SECI,CIP和ba。

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