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Performance evaluation of medical records departments by analytical hierarchy process (AHP) approach in the selected hospitals in Isfahan: Medical Records Dep. & AHP

机译:在伊斯法罕选定的医院中,通过层次分析法(AHP)方法对病历部门的绩效进行评估:《病历》。和AHP

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摘要

Medical Records Department (MRD) is an important unit for evaluating and planning of care services. The goal of this study is evaluating the performance of the Medical Records Departments (MRDs) of the selected hospitals in Isfahan, Iran by using Analytical Hierarchy Process (AHP). This was an analytic of cross-sectional study that was done in spring 2008 in Isfahan, Iran. The statistical population consisted of MRDs of Alzahra, Kashani and Khorshid Hospitals in Isfahan. Data were collected by forms and through brainstorm technique. To analyze and perform AHP, Expert Choice software was used by researchers. Results were showed archiving unit has received the largest importance weight with respect to information management. However, on customer aspect admission unit has received the largest weight. Ordering weights of Medical Records Departments' Alzahra, Kashani and Khorshid Hospitals in Isfahan were with 0.394, 0.342 and 0.264 respectively. It is useful for managers to allocate and prioritize resources according to AHP technique for ranking at the Medical Records Departments.
机译:病历部(MRD)是评估和计划护理服务的重要部门。这项研究的目的是通过使用层次分析法(AHP)评估伊朗伊斯法罕选定医院的病历部门(MRD)的绩效。这是对横截面研究的分析,该研究于2008年春季在伊朗伊斯法罕进行。统计人群由伊斯法罕的Alzahra,Kashani和Khorshid医院的MRD组成。通过表格和头脑风暴技术收集数据。为了分析和执行AHP,研究人员使用了Expert Choice软件。结果表明,归档单元在信息管理方面的重要性最高。但是,在客户方面,准入单元的权重最大。医疗记录部门在伊斯法罕的Alzahra,Kashani和Khorshid医院的订购权分别为0.394、0.342和0.264。对于管理人员来说,根据AHP技术分配资源并对其进行优先级排序对于在病历部门中进行排名非常有用。

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