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Patient expectations and performance measures in dermatologic surgery

机译：皮肤科手术中的患者期望和性能指标

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摘要

Patient satisfaction has increasingly played an important role in quality-of-care reforms and health care delivery. In dermatologic surgery, patient expectations of procedures and the outcomes are important determinants of satisfaction. Identification of the patient's met and unmet expectations through patient-reported outcome measures may enable a better understanding of the patient's perspective and improve communication and the delivery of care. Performance measures report on the quality of care being delivered. Performance measures currently being implemented into dermatologic practices may have a role in demonstrating the "quality" of dermatologic surgery procedures in the near future. (C) 2016 Elsevier Inc. All rights reserved.
机译：病人满意度在医疗质量改革和医疗保健提供中起着越来越重要的作用。在皮肤科手术中，患者对手术过程和结果的期望是满意度的重要决定因素。通过患者报告的结局指标来识别患者的满足和未满足的期望，可以更好地理解患者的观点，并改善沟通和护理的提供。绩效指标报告所提供的护理质量。当前在皮肤病学实践中实施的绩效衡量指标可能会在不久的将来证明皮肤病学手术程序的“质量”。 （C）2016 Elsevier Inc.保留所有权利。

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