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Standardizing environmental health processes at the Iowa Department of Public Health.

机译:爱荷华州公共卫生部标准化环境卫生程序。

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摘要

Standardized work is the foundation of continuous improvement. Documenting standard processes is a precursor to problem solving and allows an organization to understand work flow, measure performance, and identify opportunities for improvement. Environmental health is an important function of public health departments but is rarely studied systematically. This article describes documentation of standard processes, identification of improvement opportunities, and lessons learned for environmental health processes at the Iowa Department of Public Health, using a pilot group of 3 local county offices. The approach described in this article can serve as a template for other states to follow in their quality improvement journeys.
机译:标准化工作是持续改进的基础。记录标准流程是解决问题的先决条件,并允许组织了解工作流程,衡量绩效并确定改进的机会。环境卫生是公共卫生部门的重要职能,但很少进行系统研究。本文介绍了在爱荷华州公共卫生局使用3个地方县办公室组成的试点小组的标准过程文档,识别改进机会以及在环境卫生过程中获得的经验教训。本文中描述的方法可以作为其他州遵循其质量改进历程的模板。

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