首页> 外文期刊>Journal of the American Pharmacists Association: JAPhA >Pharmacy executive leadership issues and associated skills, knowledge, and abilities.
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Pharmacy executive leadership issues and associated skills, knowledge, and abilities.

机译:药房执行领导力问题以及相关的技能,知识和能力。

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OBJECTIVES: To identify challenges that current and future pharmacy executives are facing or will face in the future and to define what skills, knowledge, and abilities (SKAs) are required to successfully negotiate these challenges. DESIGN: Delphi method for executive decision making. SETTING: Civilian pharmacy profession. PARTICIPANTS: 110 pharmacists who graduated from the GlaxoSmithKline Executive Management Program for Pharmacy Leaders. INTERVENTIONS: Two iterations of the Delphi method for executive decision making separated by an expert panel content analysis. MAIN OUTCOME MEASURES: Round 1--participants were asked to identify five major issues they believed to be of greatest importance to pharmacy leaders in the next 5-10 years and name specific SKAs that might be needed by future leaders to successfully deal with those issues. An expert panel reviewed the issues, classified issues into specific domains, and titled each domain. Round 2-participants rated the SKAs on a 7-point scale according to their individual assessment of importance in each domain. RESULTS: For Delphi rounds 1 and 2, response rates were 21.8% and 18.2%, respectively. More than 100 total issue statements were identified. The expert panel sorted the issues into five domains: management and development of the pharmacy workforce, pharmacy finance, total quality management of work-flow systems, influences on the practice of pharmacy, and professional pharmacy leadership. Five of the top 15 SKAs-and all four highest ranked items--came from the professional pharmacy leadership domain, including ability to see the big picture, ability to demonstrate the value of pharmacy services, ability to lead and manage in an ethical manner, and skills for influencing an organization's senior leadership. CONCLUSION: Through successful integration of communication skills, critical thinking, and problem solving techniques, future public-sector pharmacy executives will be better equipped to effectively position their organizations and the profession forthe challenges that lie ahead.
机译:目标:确定当前和将来的药房管理人员面临或将要面对的挑战,并定义成功应对这些挑战所需的技能,知识和能力(SKA)。设计:用于执行决策的Delphi方法。地点:民用药学专业。参与者:葛兰素史克针对药房负责人的高级管理计划的110名药剂师。干预措施:用于执行决策的Delphi方法的两次迭代由专家小组内容分析分隔。主要观察指标:第1轮-要求参与者确定他们认为对未来5-10年内药房领导者最重要的五个主要问题,并列出未来领导者可能需要的特定SKA,以成功解决这些问题。专家小组审查了问题,将问题分类到特定领域,并为每个领域命名。第2轮参与者根据他们在每个领域中的重要性评估,以7分制对SKA进行了评分。结果:对于Delphi第一轮和第二轮,回应率分别为21.8%和18.2%。共确定了100多个问题声明。专家小组将问题分为五个领域:药房工作人员的管理和发展,药房财务,工作流程系统的全面质量管理,对药房实践的影响以及专业药房领导。排名前15位的SKA中有五个-排名最高的四个项目均来自专业药房领导领域,包括了解全局,展示药房服务价值的能力,以道德的方式领导和管理的能力,和影响组织高层领导的技能。结论:通过成功地整合沟通技巧,批判性思维和问题解决技术,未来的公共部门药房主管将更有能力为即将到来的挑战有效地安置其组织和专业。

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