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Evaluation of public knowledge about influenza based on influenza hotline consultations

机译:根据流感热线咨询评估公众对流感的了解

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In 1999, the Ministry of Health, Labour and Welfare issued guidelines on prevention and control of influenza. These included recommendations for public education about influenza and promotion of vaccination among persons at high risk for complications from influenza. In response, several public education programs were implemented, including an influenza hotline Surveillance Center, National Institute of Infectious Diseases. To assess the informational needs of callers about influenza and evaluate the impact of different communication modalities, we analyzed data from telephone consultations made to the "influenza hotline" and from a survey that was conducted among a subset of callers. During the influenza seasons of 2000-2001 to 2002-2003, there was an average of 2,230 callers to the influenza hotline of callers were women aged 30-39 years, which might reflect young mothers. The most frequently asked questions were about influenza vaccination of infants and young children. which accounted for 20.6% (1,501/7,295) of all vaccine-related questions during the four seasons. Questions about the number of recommended influenza vaccine doses was the second most frequently asked topic and comprised 17.8% (1,300/7,295) of all vaccine-related questions. Over the period 2000-2001 to 2002-2003, questions about the recommended number of influenza vaccine doses decreased among elderly callers, but not for callers aged < 60 years. The number of calls about the location of influenza vaccine clinics, availability of influenza vaccine, and vaccination of elderly person declined from 1999-2000 to 2002-2003. Of callers that were surveyed (N = 3,316) about where they received information about influenza, the most frequently reported sources were newspapers (47.7%), and the internet (26.2%). Internet use by callers showed differences among age groups. Only 2.4% of callers aged > or = 60 years reported receiving influenza information through the internet in contrast to 33.9% among callers aged < 60 years. Our study suggests a high public demand for information about influenza, especially by mothers regarding influenza vaccination of infants and young children, and recommended influenza vaccine doses for adults. To improve education of the public about influenza, multiple communication strategies should be utilized, including written information, and the internet.
机译:1999年,厚生劳动省发布了预防和控制流感的指南。这些建议包括对流行性感冒进行公众教育的建议,以及在有流行性感冒并发症高风险的人群中促进疫苗接种的建议。作为响应,实施了一些公共教育计划,包括国家传染病研究所的流感热线监视中心。为了评估呼叫者对流感的信息需求并评估不同沟通方式的影响,我们分析了从电话咨询到“流感热线”的数据以及对一部分呼叫者进行的一项调查的数据。在2000-2001年至2002-2003年的流感季节,平均有2230个呼叫者是30-39岁的女性,这可能反映了年轻的母亲。最常问的问题是有关婴儿和幼儿的流感疫苗接种。在四个季节中,占所有疫苗相关问题的20.6%(1,501 / 7,295)。推荐的流感疫苗剂量数量问题是第二常见的问题,占所有疫苗相关问题的17.8%(1,300 / 7,295)。在2000-2001年至2002-2003年期间,关于老年人建议使用的流感疫苗建议剂量的问题有所减少,但年龄小于60岁的呼叫者并未减少。从1999-2000年到2002-2003年,有关流感疫苗诊所的地​​点,流感疫苗的可获得性和老年人的疫苗接种的电话数量下降了。在接受过调查的来电者(N = 3,316)中,他们从何处接收到有关流感的信息,其中最常报告的来源是报纸(47.7%)和互联网(26.2%)。呼叫者使用互联网显示年龄段之间存在差异。年龄大于或等于60岁的呼叫者中只有2.4%报告通过互联网接收流感信息,而年龄小于或等于60岁的呼叫者中只有33.9%。我们的研究表明,公众对流感信息的需求很高,尤其是母亲对婴幼儿流感疫苗的接种,以及成人的推荐流感疫苗剂量。为了改善公众对流感的教育,应采用多种交流策略,包括书面信息和互联网。

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