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Fee-for-service as a business model of growing importance: The academic biobank experience (Conference Paper)

机译:按服务付费作为日益重要的商业模式:学术生物库的经验(会议论文)

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摘要

Biorepositories offer tremendous scientific value to a wide variety of customer groups (academic, commercial, industrial) in their ability to deliver a centralized, standardized service model, encompassing both biospecimen storage and related laboratory services. Generally, the scientific expertise and economies of scale that are offered in centralized, properly resourced research biobanks has yielded value that has been well-recognized by universities, pharmaceutical companies, and other sponsoring institutions. However, like many facets of the economy, biobanks have been under increasing cost pressure in recent years. This has been a particular problem in the academic arena, where direct support from grant sources (both governmental and philanthropic) typically now is more difficult to secure, or provides reduced financial support, relative to previous years. One way to address this challenge is to establish or enhance a well-defined fee-for-service model which is properly calibrated to cover operational costs while still offering competitive value to users. In this model, customers are never charged for the biospecimens themselves, but rather for the laboratory services associated with them. Good communication practices, proper assessment of value, implementation of best practices, and a sound business plan are all needed for this initiative to succeed. Here we summarize our experiences at Washington University School of Medicine in the expectation they will be useful to others.
机译:生物存储库提供了涵盖生物样本存储和相关实验室服务的集中式,标准化服务模型的能力,从而为众多客户群体(学术,商业,工业)提供了巨大的科学价值。通常,在集中的,资源充足的研究生物库中提供的科学专业知识和规模经济所产生的价值已为大学,制药公司和其他赞助机构所公认。然而,像经济的许多方面一样,近年来生物库承受着越来越大的成本压力。这在学术领域是一个特别的问题,与往年相比,如今从资助来源(政府和慈善机构)获得的直接支持通常现在更难获得或减少了财政支持。解决这一挑战的一种方法是建立或增强定义明确的按服务付费模型,该模型经过适当校准以涵盖运营成本,同时仍为用户提供竞争价值。在此模型中,永远不会向客户收取生物样本的费用,而是向与之相关的实验室服务收费。要使该计划成功,就需要良好的沟通习惯,适当的价值评估,最佳实践的实施以及完善的业务计划。在这里,我们总结了我们在华盛顿大学医学院的经验,以期对其他人会有所帮助。

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