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ICT capabilities for supporting collaborative work on business processes within the digital content industry

机译：支持数字内容行业内业务流程协作工作的ICT能力

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摘要

The digital content industry requires the integration of specialized information and communications technology (ICT) capabilities to support collaborative work for planning and executing its business processes. In particular, this knowledge-intensive industry lacks for adequate control on product documentation, inter and intra organizational resources management, and process monitoring which is required for supporting the high demand of projects typically constrained in time, costs, and quality. This paper presents a defined maturity model named DigiCoMM to assess collaboration and interoperability capabilities that are specific to pre-production, production, and post-production processes within the digital content industry. It also presents MONO, a computer-supported collaborative work (CSCW) software for supporting the incremental transition of companies through the different levels of the maturity model. MONO was developed in the context of the DAVID research project (Strategic Programme for the Research and Development of the Colombian Animation and Video Games Industry), during the period of 2012-2015. This model and software were used to assess and support the collaborative capabilities of several animation and video game companies in Colombia. (C) 2016 Elsevier B.V. All rights reserved.
机译：数字内容行业需要集成专门的信息和通信技术（ICT）功能，以支持用于计划和执行其业务流程的协作工作。尤其是，这个知识密集型行业缺乏对产品文档，组织内部和组织内部资源管理以及过程监控的足够控制，而这些却无法支持通常受时间，成本和质量限制的项目的高需求。本文提出了一个定义为DigCoMM的成熟度模型，用于评估数字内容行业内特定于生产前，生产和后期生产过程的协作和互操作性功能。它还介绍了MONO，这是一种计算机支持的协作工作（CSCW）软件，用于通过不同级别的成熟度模型支持公司的渐进式过渡。 MONO是在2012年至2015年期间的DAVID研究项目（哥伦比亚动画和视频游戏产业研究与开发战略计划）的背景下开发的。该模型和软件用于评估和支持哥伦比亚多家动画和视频游戏公司的协作能力。 （C）2016 Elsevier B.V.保留所有权利。

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