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Teamwork: building healthier workplaces and providing safer patient care.

机译:团队合作:建立更健康的工作场所并提供更安全的患者护理。

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摘要

A changing healthcare landscape requires nurses to care for more patients with higher acuity during their shift than ever before. These more austere working conditions are leading to increased burnout. In addition, patient safety is not of the quality or level that is required. To build healthier workplaces where safe care is provided, formal teamwork training is recommended. Formal teamwork training programs, such as that provided by the MedTeams group, TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety), or participatory action research programs such as the Healthy Workplace Intervention, have decreased errors in the workplace, increased nurse satisfaction and retention rates, and decreased staff turnover. This article includes necessary determinants of teamwork, brief overviews of team-building programs, and examples of research programs that demonstrate how teamwork brings about healthier workplaces that are safer for patients. Teamwork programs can bring about these positive results when implemented and supported by the hospital system.
机译:不断变化的医疗状况要求护士在轮班期间要比以往任何时候都照顾更多的患者。这些更加严格的工作条件导致职业倦怠的增加。另外,患者安全性不是所要求的质量或水平。为了在提供安全护理的地方建立更健康的工作场所,建议进行正式的团队合作培训。正式的团队合作培训计划(例如,MedTeams组,TeamSTEPPS(增强绩效和患者安全的团队策略和工具)提供的计划)或参与性行动研究计划(例如,健康工作场所干预),可以减少工作场所的错误,提高护士的满意度和保留率,以及人员流动减少。本文包括团队合作的必要决定因素,团队建设计划的简要概述以及研究计划的示例,这些例子说明了团队合作如何带来对患者更安全的更健康的工作场所。在医院系统的实施和支持下,团队合作计划可以带来这些积极成果。

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