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Practical Integration of Risk Management and Quality Management Processes

机译:风险管理和质量管理流程的实际整合

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摘要

Ensuring the output meets an acceptable level, i.e. detecting, preventing, and correcting unwanted outcomes, is an integral part of quality management. It focuses toward failure to achieve objectives. Risk management is the process of identifying, assessing, and mitigating potential sources of failure to achieve objectives. Risk management is concerned with the effect of uncertainty and its focus is not on the objectives, but on the risk of achieving those objectives. The Project Management Triangle (Iron Triangle) is a model of scope, time, and cost, where scope is often interchangeable with quality. It graphically illustrates that success is measured by management's ability to meet expected objectives while managing time and cost. Risk management measures the effect of uncertainty using time and cost. Quality management can play an integral role in that process. This role can be reversed with quality management being the recipient. The International Organization for Standardization (ISO) intends to explicitly integrate the commonality within risk management and quality management processes through ISO 9001- 2015. This paper will present practical ways such integration may be accomplished.
机译:确保输出符合可接受的水平,即检测,预防和纠正不需要的结果,是质量管理的一个组成部分。它侧重于未能实现目标。风险管理是识别,评估和减轻潜在未能实现目标的潜在来源的过程。风险管理涉及不确定性的影响,其重点不是目标,而是对实现这些目标的风险。项目管理三角形(铁三角)是范围,时间和成本的模型,其中范围通常与质量互换。它以图形方式说明了通过管理在管理时间和成本的同时满足预期目标的能力来衡量成功。风险管理使用时间和成本测量不确定性的影响。质量管理可以在该过程中发挥积分作用。这种角色可以逆转质量管理是收件人。国际标准化组织(ISO)打算通过ISO 9001- 2015明确地将风险管理和质量管理进程内的共性整合。本文将提出这种融合可以实现的实际方法。

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